Hi Bear Club Members,
Welcome to our first official newsletter for 2017, we do not publish the news in January as a large number of our members are away on holidays or caught up entertaining the kids.
Last year was quite an eventful one with lots going on in the bear industry, we saw a lot of exciting new designs but sadly we also lost a few great companies that could not survive in the harsh reality of modern manufacturing and marketing.
I know how hard it is trying to keep up with all the changes in retail marketing and the unprecedented impact social media has had on business, it brings a lot of benefits if you can keep up and adapt to the changes.
February is kicking off in a big way, all our suppliers are now back at work and new designs are flowing from most companies, Steiff, Hermann and Clemens Bears from Germany all have some exciting new designs coming soon and the biggest news this month is that Charlie Bears have announced the release date of their 2017 collections, read more in the Charlie Bears updates section of this news letter.
As usual we have lots to share with you this month so make your self comfortable and enjoy a short break whilst catching up on all the happenings at Nana’s Teddies & Toys.
LOCAL & GLOBAL TEDDY NEWS
The good, the bad and the cuddly!
TIME IS RUNNING OUT
We sent all our members a special Christmas Discount Certificate on Christmas Eve, if you don’t recall seeing it try looking in either your spam or deleted folders in case your security has taken a dislike to the picture we used.
Your Certificate expires on the 14th February so if you have not already claimed it you don’t have much time left to do so.
Please follow the instructions with the certificate on how to redeem it and remember that you cannot use it after the 14th as the computer will not accept the code as we will be moving on to our next promotion
THAT’S ALL FOLKS
Late last year we had the sad task of informing you that Deans Bears of England, Britain’s Oldest and Most Respected teddy bear makers for more than 100 years had decided to call it quits and only service their Dean’s Friends Club Members, this meant that they would no longer be making bears for the general market.
Since then things have changed again and they have also decided to close the Dean’s club as well and no longer be involved in the teddy bear market in any way.
Really sad news for collectors like me who have had a passion for Dean’s bears for over 45 years and have accumulated quite a nice collection but as in most cases every cloud does in fact have a silver lining and this one is that we still have a reasonably good selection of great Deans English made teddies available but the range is shrinking weekly so if you would like a Dean’s Bear in your collection or maybe a final addition before they are all gone then now is the time to act.
Remember like most brands of bears when the maker goes out of business the bears appreciate in value and the harder they are to find the higher the prices go, retired bears really are a great future investment plus unlike cash in the bank you get the added benefit of being able to hug and enjoy your investment whilst it is appreciating.
Click here to see all Deans Bears still available
SHARING THE LOVE
Customer satisfaction is the aim of most businesses but at Nana’s Teddies we take this to the highest level as we see most of our clients as members of our extended teddy bear family and many have become friends over the years.
So helping to put a smile on their faces and going the extra mile in any way we can is a pleasure for us all.
Here are a couple of recent E-mails singing our praises that I would like to share with you, we love getting comments like these, it reassures us that we are achieving our goals in customer service.
Dear Jan and Dave
I released Malcolm from his confined space this morning.
He is beautiful - soft and very cuddly.
I wanted to express my deep appreciation and thanks to you both for allowing me the opportunity of purchasing Malcolm without attending (due to family issues) including the bag of goodies - they were not expected but were a great surprise.
You both always, whether in person when I attend Nana's Teddies or talk to you on the phone, go above and beyond all my expectations. Just wanted to let you know how much I appreciate you both.
Hope to visit soon.
East Maitland NSW
Good morning Jan,
I just wanted to thank you for my lovely bear Eden who arrived safe and sound this morning and was very well packaged. Super fast delivery as I only ordered yesterday!
He is so stunning, the plush is so soft and such wonderful colours. I could not be any happier with my purchase. He is sitting alongside Goosebeary at the moment and they look lovely together.
Thank you again for the wonderful service I received - it is so rare these days.
Wishing you a very happy day...
Dear Dave, Jan, Troy & Shae,
I would just like to say thank you for all the advice and fantastic service you have provided to me this past year. You have all been so helpful and friendly which makes it a pleasure to pop into the shop for a chat and a laugh.
I look forward to another happy year of bear collecting with you all in 2016.
Thank you for the very generous gift voucher. Once all the madness of the silly season is over I will have some time to think about which bears (of which the list is way too long) to spend it on.
I hope you all have a very happy and relaxing Christmas and good fortune for 2016. I look forward to seeing you all next year.
Dear Jan, Dave and Troy,
Thank you for a delightful morning. It was nice to see you all once more and I enjoyed the ‘party’, I really love Anniversary Diesel, I bought Diesel from you many years ago and he is one of my favourites.
Thank you also for the bag of goodies you gave us all.
It’s nice to meet your other Charlie bear collectors where we all talk the same language.
Could you please put my name on your perpetual list for the annual Charlie bear of the year starting with the 2016 year bear.
We came through some extremely heavy rain with poor visibility on the way home, there was at least 2-3” of water on the roads and you can imagine how much was being sprayed around with 3 lanes of heavy traffic.
I have a good husband, driving me all the way there and back, he really isn’t a ‘grumpy’ but he has to put on that show when we come to Nana’s Teddies.
Mount Hutton NSW
THE GERMANS ARE COMING
With all the fuss about the Charlie Bear release it is easy to overlook the fact that many of our other collectable companies are releasing some great new bears and over the next month we are expecting quite a number of great new designs to arrive from Hermann Coburg in Germany.
Watch our online catalogue in the next week to see some excitingly different bears like
Martin Luther Anniversary
Sir Henry, a very nice traditional design that is uber cute
Bear Collector, a traditional Hermann style bear with a smaller mohair bear on her lap
The Hermann Annual Bear 2017, always something special and this years edition will not disappoint
Platinum Wedding, a highly collectable edition in the Royal Family Series celebrating the 70th Anniversary of the Queens marriage to Phillip
Sonneburg Museum Edition 2016, the 23rd bear in this amazing series.
Link to our Hermann Catalogue
We are also expecting new designs from
STEIFF - Direct Link to our Steiff Catalogue
CLEMENS - Direct Link to our Clemens Catalogue
so watch our online catalogue for these in approx 2 weeks, we will feature some of them in next months newsletter
CHARLIE BEARS UPDATE
NEW 2017 COLLECTIONS RELEASED Friday 3rd February at 11am
With almost all the 2016 designs now delivered it is time to get excited about all the 155 new designs being released today in four fabulous collections.
Isabelle Mohair Collection
Charlie Bear Plush Range
Minimo Mohair Collection
Bear House Range
The release has been kept under strict secrecy with us being allowed to even whisper the date or time and we only get our information and images of the new ranges at 11am so please be patient whilst I have the whole team concentrating all their energies on getting them all online for you to see and place your pre-orders.
The Isabelle Collection is again a stunning fantasy of fur and style and there will definately be several that will appeal to even the most discerning collector but be warned, the editions are quite limited and will sell out quickly so get you pre-orders in as early as you can.
As per usual you only need a 20% deposit to secure your favourites.
If you have pre-orders for the few remaining 2016 designs still to arrive your wait is almost over, we are expecting another Mohair shipment in the next couple of weeks and hopefully this will be the last of our 2016 back orders to arrive, we will advise you as soon as we get any information.
If you wish to look at any of the now hundreds of amazing designs currently available you can see them all in the following Charlie Bear categories...
We now have 6 Charlie Bear Categories
Click these direct links to our catalogue categories
BEARS - Charlie Bears - Baby Collection
BEARS - Charlie Bears - Bearhouse Range
BEARS - Charlie Bears - Mohair - in stock now
BEARS - Charlie Bears - Plush - in stock now
BEARS - Charlie Bears Mohair - Pre-orders
BEARS - Charlie Bears Plush - Pre-orders
This month we are placing 2 very popular ranges on sale at 20% off everything we currently have in stock from these two great brands
Just browse through our online catalogue and add your favourites to the enquiry cart, type Feb20 into the promo code box to get your discount
All Teddy Hermann Designs in stock
including Bears & Animals
Offer ends 28th February 2017
Please use promo code FEB20
Direct link to our Teddy Hermann Catalogue
All Tatty Teddy Designs in stock
including Bears & Animals
Offer ends 28th February 2017
Please use promo code FEB20
Direct link to our Tatty Teddy Catalogue
Will you be this month’s $100 Gift Certificate Winner?
You have to be in it to win it!!!!
Enter this months draw for a $100 gift voucher now by answering this simple question,
When does the sale on Teddy Hermann and Tatty Teddy end?
You can find the answer in this newsletter.
E-mail your answer now and don’t forget your membership number.
Congratulations to last months winner
$100 Members Super Draw
Lesley Grant of Forest Hill - VIC who correctly identified the discount we offered on our stocking filler packs.
Regards and beary best wishes
FOR THE BENEFIT OF OUR NEWER MEMBERS THAT HAVE JOINED
US RECENTLY I WILL CONTINUE TO REPEAT EACH MONTH THE
FOLLOWING INFORMATION ON MEMBERS DISCOUNTS AND BENEFITS
TEDDIES ON PARADE EVENTS
- Events are held through out the year as special promotions or important happenings occur, we will always give you advance notice of these special events.
- Teddies on Parade night events start at 7pm sharp and generally run till around 9pm but this depends on how much fun our members are having.
- It is essential to RSVP so that we can organise catering and gifts.
- Our TEDDIES on PARADE nights are young children free events so that you and other members can relax and enjoy the bears and the company.
- Well behaved teenagers are most welcome to attend.
So when we advertise an event why not mark your diary, RSVP and come along and have a relaxing fun night out with a great bunch of people that share your passion for collecting Teddies.
For the benefit of members old and new I would like to clarify the importance of making it known to us when you are ordering that you are in fact a member, if you cant find your number we can look it up on our computer system for you.
As we have now over 32000 customers on our lists it is hard for us to keep track of every ones status so we ask your help in providing your membership number with all inquires and orders, this way we can ensure you get the discounts or specials you are entitled to as a member of our club.
YOUR MEMBERSHIP NUMBER IS DISPLAYED AT THE TOP OF EVERY NEWSLETTER
just above your name.
- Your membership entitles you to a minimum of 5% off all regularly priced products that are not already reduced.
- All prices in our on-line catalogue are our normal retail prices and members discounts will be deducted from these retail prices.
- Discounts are not available for lay-bys as we incur additional costs in providing lay-by services.
- Members discount also applies to Pre-orders placed with payment in full at the time of placing your orders.
- Discounts do not apply to postage costs.
- Special offers are made to members from time to time at up to 80% off retail, further discounts do not apply to these offers.
- We always strive to offer our members the best possible value on all our teddy bears and other products, as such we are always happy to match or better any genuine advertised competitors prices. As it is impossible for us to monitor all available offers please bring it to our attention and we will see what we can do.
CHANGED E-MAIL ADDRESSES
Many members are changing their e-mail providers or going to broadband which changes their e-mail addresses.
It is imperative that you advise us of any change in your E-mail address if you wish to continue to receive your newsletters.
We would hate to lose contact with you.
I hope you enjoy this months news and all the additions to our on-line catalogue ranges, please check back frequently for new additions that will be uploaded as they arrive.
Regards and bear hugs from all of us,
Dave, Jan, Troy & the Bears.