ORDERS & ENQUIRIES
Add the items that you are interested in to our ENQUIRIES CART including the quantity, size and colour of each item required.
If you have any additional product questions these may be entered for each product.
Click on the VIEW CART icon to complete your enquiry then enter in the required details.
Submit your inquiries to us by clicking the SUBMIT button, we will check stock availability and get back to you promptly with a total price and postal quote.
To be able to quote you on any postage charges your CITY and COUNTRY is required.
If you are a member of Nana's Teddies Collectors Club you must include your Membership number to recieve your members discounts.
If you cant find what you want on our website please check with us.
We have over 15,000 designs available, most are in stock, if not we are happy to order it in for you
GST TAX EXEMPTION
Under Australian Tax Laws, Export Sales are exempt from Australian Goods and Services Tax.
As such your price in Australian dollars is 9% less than our advertised selling prices.
Due to fluctuating exchange rates we only quote in our Australian Dollars but to get an up to the minute conversion to your currency go to http://www.xe.com
POSTAGE & PACKING
WE POST ORDERS WORLDWIDE.
We use Australia Post International Airmail Service.
Delivery is normally 5 -14 days to most countries.
Once we receive your enquiry we can give you a postal quote to your country based on the size & weight of your parcel.
All items are securely packed in a carton to protect them and are fully insured against loss or damage in transit.
We can ship with no insurance if requested however all risk is then accepted by the customer and only very limited tracking is available for uninsured items.
To see our cancellation policy click here
CLICK HERE TO SEE FULL DETAILS
ON ALL OUR PAYMENT OPTIONS