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master pic

Some of our exclusive limited edition Artist Teddy Bear designs

Nana Bear
asks you to
“Hug your Teddies daily”

All offers and discounted specials in this Members Only Clubhouse section
are available exclusively to members of Nana’s Teddies Collectors Clubs
For details on how to join our club click on the “Free Membership Offer” tab

* * * * * * * * * * * * * * * * * *

Teddybear

June 2020
Members
Newsletter

 

Hi Bear Club Members,

lonely (2)Well there is no doubt we are living in strange and difficult times at present, this has got to be one of the worst years I have ever lived through but being an eternal optimist I look forward to things getting better and our way of live getting back to normal, I miss our regular members visiting us.
As our showroom is still in Covid lockdown conditions we are offering you extra incentives like Double Members Discounts on single items or if you purchase any 2 or more bears or animals you will get 4 times your normal members discounts.
The offer runs until the 30th June 2020

Scroll down to the section of “This Month’s Super Specials” for details on what we have on offer to try and entice you to add some more bears  or animals to your collection.

 

circle_news_md_whtcircle_news_md_whtLOCAL & GLOBAL TEDDY NEWS
The good, the bad and the cuddly!

covid19COVID 19 TRADING UPDATE
As the Covid situation eases we will be looking
forward to returning to normal trading hours and the re-opening of our showroom to the public

In the meantime here are our current trading conditions:

nana bearWe have temporally closed our showroom but will still continue to operate online and by telephone
In line with the latest Government guidelines on the closure of all non essential businesses we have decided to modify the way we are trading in the interests of minimizing the risks of spreading the virus to our members and our team.

We have temporally closed our showroom until further notice but will be offering full service by telephone, email and website on-line orders between the hours of 10am & 4pm, as per normal we will still be closed on Tuesdays & Wednesdays which is our families weekend
Our mailing services via Australia Post will operate as per normal.

All Charlie Bears pre-orders are still coming through as scheduled and most of our suppliers are still shipping us stock as required

Until further notice
    •Service Hours - 10am to 4pm Thursday to Monday for Website, Telephone & Email Inquiries and Orders,
   •Showroom Closed to the Public
   •Members may visit by appointment and observing social distancing, we are limiting        visitors to only 3 at a time to allow proper social distancing - definately NO HUGS

Link to our huge on-line catalogue

DELIVERY DELAYS
slow mailDue to International Covid restrictions that vary from country to country we are experiencing som delays in bear arrivals from some of our suppliers.
The lockdowns have caused a significant back log on the docks and stricter customs quarantine procedures to ensure everyones safety has also added to the back log, but being an eternal optimist I know it cant last forever and we will get back to normal.
Germany and many parts of Europe have temporarily suspended shipments, DHL and other postal services are not shipping internationally so we have quite a few Steiff and Hermann Bears waiting at the factories ready to ship to us when the situation eases.
The other effect that Covid has had on our International bears is a big price increase, as the Australian Dollar continues to rate poorly aganst the US Dollar and the EURO we are seeing prices jump by up to 58%, this fluctuates daily so if you are wishing to order any bears that we do not have in stock we will have to get you a new updated and current price
This makes all the hundreds of designs we DO have in stock at the moment really excellent value, if you are considering a quality German made bear now is the best time to look at our range and until the end of June you will get the special extra members discounts on offer this month.

ANNIVERSARY BEARS
Charlie Bears had planned to release these special “Reproduction” bears at the signing events that were planned for Australia before the COVID Crisis forced the cancellation of the tour,
The upside of this is that instead of us getting just one design exclusive to us we can now offer all 4 of these very appealing bears to our members, stock is very limited so you will need to be quick.

All 4 bears are smaller reproductions of their very popular original brothers and have all the cuteness and appeal that made the originals so sought after by collectors, they are all 30cm in size and have been released at a special event price of $117.00 each, no further discounts are available on this special price

DREAMER & GRAEME
Click these links to order - Dreamer - Graeme

Dreamer & Grame

MONIUM & SHADES
Click these links to order - Monium - Shades

Monium & Shades

SOMETHING COMPLETELY DIFFERENT
We recently did a special import order for a member on an amazing Kangaroo Rocker that she had seen overseas, she wanted a really unique design rather than a regular Rocking Horse and this Kangaroo really took her fancy.
When it arrived we so impressed with the quality and detail that Hansa have put into them that we are going to stock all six unique designs in their rocker range.
They are a cut above the budget rocking horses we carry which are getting hard to source but fit well into the mid price market in spite of being top end quality.
They are all sturdy and strong and able to support a growing child, they are really an heirloom of the future much like the rocking horses of our childhood have become and these very unique designs would make the perfect Christmas Gift for a special Child or Grandchildren.
We are currently putting together a special indent order which we have to place by the end of the month to have them arrive here in September/October in time for Christmas delivery.
If you wish to Pre-order any of these as haven’t gotten them online in our catalogue as yet  simply email me at bears@teddys.com.au with your choice, the regular price of all designs is $749 but if you order now to take advantage of our Indent order we are offering you a $100 discount making your price only $649.00
You may either pay in full with your order or pay just a deposit of $149 and pay it off until it arrives.

You must order by 28th June to receive this special offer

Rockers

CHARLIE BEARS UPDATE

AldwynANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS ON ARRIVALS
AND ALLOCATIONS

Q. When will my pre-order arrive?
Charlie Bears are now broken into 4 quarters for production however each design is scheduled to be produced in that quarter, it is not guaranteed they will arrive in that period as they may be made late in the quarter and delivery may take them into the next month or two depending on shipments.

Q. I ordered a design that I know has arrived but I did not get mine yet, Why?
Often we only receive part of our allocation of a design so we must allocate them in order of which we received the pre-orders from members so for example if you were the 9th member to order and we only received 4 bears in this shipment your bear would be allocated from a future shipment.

Q. Why do we not know in advance what bears are arriving in a particular shipment?
Charlie Bears only advise us of what is coming once a container shipment has docked and they have checked all bears on their manifest have actually arrived, they then divide the number of bears that arrive proportionately to all stores based on their orders to ensure that all stockists receive at least some of each
design if the full allocation has not shipped from the factory.
They then invoice each store for what they will be receiving.

Q. Why don’t we contact members as soon as we get
our invoice for the shipment?
Masterpiece
We hold off advising members until the bears have actually
arrived in store as sometimes they can take up to a week to
arrive after they leave the warehouse in Victoria, we then need
to carefully check each bear invoiced has arrived as occasionally due to a packing error some are not in the boxes
and we have to chase up why they have not arrived, often the
mischievous little devils are hiding out on the packing bench in
the CB warehouse.
Once we know that each bear is perfect and ready to go to his
new home, then and only then do we contact you to organise
your delivery.

LATEST ARRIVALS
Inspite of all the delays and confusion that the Corona Virus is creating we are again getting a lot of Charlie Bear shipments often 2-3 deliveries of up to 12 cartons at a time, it is very pleasing to see a whole lot of bears arriving and to be able to finalise so many members pre-orders as well as having lots of new bears on the shelves ready for our re-opening when the virus restrictions are finally lifted.

PLUSH DESIGNS
that have arrived since last newsletter are

Angelica - Moonmin
Brimble - Fiona - Hawkins
Little Tyke - Carrot top
Milo - Rea - Shenanigans
Wilfy - Callisto - JJ - Aldwyn
Plus the 4 Anniversary Bears
Dreamer - Graeme
funnyMonium - Shades

ISABELLE MOHAIR DESIGNS

Most of the mohair that arrived was pre-orders so went straight back out to members but we did get to top up the shelves a little with the following designs

Pearl Grey - Darius - Yumi
Richard - Sirocco - Ted Astaire
Tomodachi - Chives Mouse
Isabelle Masterpiece 2020
Funny Bones - Jimmy Chew

 

If you have outstanding pre-orders not yet arrived please be patient until we contact you, we do not have arrival dates as yet but we will advise you as soon as we get any information from Charlie Bears.

If you wish to look at any of the now hundreds of amazing designs currently available you can see them all in the following Charlie Bear categories...

 

 


We now have 7 Charlie Bear Categories
Click these direct links to our catalogue categories

Charlie Bear LogoBEARS - Charlie Bears - Alices Bear Shop
BEARS - Charlie Bears - Baby Collection
BEARS - Charlie Bears - Bearhouse Range
BEARS - Charlie Bears - Mohair - in stock now
BEARS - Charlie Bears - Plush - in stock now

BEARS - Charlie Bears Mohair - Pre-orders
BEARS - Charlie Bears Plush - Pre-orders

 

THIS MONTHS
SUPER SPECIALS

This month we are offering two great incentives for you to add some
new bears to your hug, you can select anything currently in stock

*Offer excludes Lay-bys, Pre-orders and the 4 CB Anniversary Bears
Cannot be used with any other discount or promotional offer

10%Buy any single
Bear, Animal or Doll

and get DOUBLE
normal members discount

Use Promo Code 10 off
*Offer ends 30th June 2020

 

 

20%

Buy any 2 or more
Bears, Animals or Dolls

and get 4 times your
normal members discount

Use Promo Code 20 off
*Offer ends 30th June 2020

 

*Offer excludes Lay-bys, Pre-orders and the 4 CB Anniversary Bears
Cannot be used with any other discount or promotional offer

 

Happy_SmilieHappy_SmilieWill you be a winner in this month’s
$100 members draw?
We have another 4 x $25 Gift Certificates to win

You have to be in it to win it!!!!

Enter this months draw for your chance to win a $25 gift voucher by answering this simple question,

What size are the 4 Anniversary Bears featured in this newsletter?
You can find the answer in this newsletter.
E-mail your answer now and don’t forget your membership number.

Happy_SmilieHappy_SmilieCongratulations to last newsletters winners
Members Super Draw $25 Gift Certificates winners are
Sandy Goldsmith - Toongabbie - NSW
Irene Smith - Hobartville - NSW
Anne Linsley - Charlstown - NSW
Susan Chan - Beverly Hills - NSW

Regards and beary best wishes

Dave.

 

FOR THE BENEFIT OF OUR NEWER MEMBERS THAT HAVE JOINED
US RECENTLY I WILL CONTINUE TO REPEAT EACH MONTH THE
FOLLOWING INFORMATION ON MEMBERS DISCOUNTS AND BENEFITS

TEDDIES ON PARADE EVENTS

  • Events are held through out the year as special promotions or important happenings occur, we will always give you advance notice of these special events.
  • Teddies on Parade night events start at 7pm sharp and generally run till around 9pm but this depends on how much fun our members are having.
  • It is essential to RSVP so that we can organise catering and gifts.
  • Our TEDDIES on PARADE nights are young children free events so that you and other members can relax and enjoy the bears and the company.
  • Well behaved teenagers are most welcome to attend.

So when we advertise an event why not mark your diary, RSVP and come along and have a relaxing fun night out with a great bunch of people that share your passion for collecting Teddies.

MEMBERS DISCOUNTS.

bb10068 -  Muppets AnimalFor the benefit of members old and new I would like to clarify the importance of making it known to us when you are ordering that you are in fact a member, if you cant find your number we can look it up on our computer system for you.
As we have now over 32000 customers on our lists it is hard for us to keep track of every ones status so we ask your help in providing your membership number with all inquires and orders, this way we can ensure you get the discounts or specials you are entitled to as a member of our club.
YOUR MEMBERSHIP NUMBER IS DISPLAYED AT THE TOP OF EVERY NEWSLETTER
just above your name.

  • Your membership entitles you to a minimum of 5% off all regularly priced products that are not already reduced.
  • All prices in our on-line catalogue are our normal retail prices and members discounts will be deducted from these retail prices.
  • Discounts are not available for lay-bys as we incur additional costs in providing lay-by services.
  • Members discount also applies to Pre-orders placed with payment in full at the time of placing your orders.
  • Discounts do not apply to postage costs.
  • Special offers are made to members from time to time at up to 80% off retail, further discounts do not apply to these offers.
  • We always strive to offer our members the best possible value on all our teddy bears and other products, as such we are always happy to match or better any genuine advertised competitors prices. As it is impossible for us to monitor all available offers please bring it to our attention and we will see what we can do.

bottlemail_md_whtCHANGED E-MAIL ADDRESSES
Many members are changing their e-mail providers or going to broadband which changes their e-mail addresses.
It is imperative that you advise us of any change in your E-mail address if you wish to continue to receive your newsletters.
We would hate to lose contact with you.

I hope you enjoy this months news and all the additions to our on-line catalogue ranges, please check back frequently for new additions that will be uploaded as they arrive.

Regards and bear hugs from all of us,
Dave, Jan, Troy & the Bears.

 

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