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are available exclusively to members of Nana’s Teddies Collectors Clubs
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February 2020
Members
Newsletter

Some of our exclusive limited edition Artist Teddy Bear designs

Nana Bear
asks you to
“Hug your Teddies daily”

Hi Bear Club Members,

Well another month has already passed and wow what a month it has been!

Nature seems to have gone crazy, I have never seen such diverse weather conditions occurring at the same time right around the country, I am pleased to say that my family and I have been safe with the fires only coming about a kilometer from both home and the shop, we have prepared both places for a fire as best we can and pray that the rain we are getting at the moment will put and end to this fire madness for everyone.

Although I am no longer fit enough to fight on the front line we are doing our bit to help behind the scenes with donations to our local brigades and fund raising for the RFS and WIRES.
We also have sent lots of teddies to help ease the pain of little children in the most affected areas.

But enough of the gloomy stuff, February is a month that should be happy and joyful, after all it does contain Valentines Day which is the “Day of Love”

But why stop at just one day?

HAPPY VALENTINES MONTH

So again with the current disaster unfolding we at Nana’s are trying to help in the best way we can, I have been in touch with the major relief programs and all advise that money is the most needed thing for the affected regions, they are overwhelmed by physical goods donations.

FREE HERMANN BEARS*


As well as great deals on lots of bears to cuddle we have something extra exciting for our more serious collectors that love their Limited Edition Bears, this month when you purchase any of the amazing designs we have in stock from Famous German Bear Makers Hermann Coburg we are offering you the chance to get your bear for FREE, and if you can stand any more excitement there is more….. purchase multiple Hermann Bears in the same transaction you will get the chance to get them ALL for FREE!!!!!
Again scroll down to this months specials for full details

SONNERBERG MUSEUM 2019

Hermann make a special bear each year for the Sonneberg Toy Museum in Germany, and the first bear of each edition is donated to the museum so that they will be preserved for posterity.

This special bear is released in December of the year it was made for and with only 100 pieces in the edition they generally sell out quite quickly with some collectors like myself placing a standing order for each years bears.
The prized centerpiece of my personal collection is a complete set of all 26 Sonneberg Museum editions

This years bear is the 26th in the series and has all the traditional character of a true collectible German Bear, he sits with his little snare drum and drumsticks and looks like he is ready to play for you, I’ll wager his favourite tune to play is “The Little Drummer Boy”

He is made of high quality mohair, filled with excelsior stiffing and has a German growler voice

His paw pads are embroidered with his edition details and the Sonneberg Toy Museum Logo

Click here for the 2019 edition

Click here for all Editions

We do have quite a number of the earlier editions in stock however some of the earliest have sold out so you would need to scourer the collectibles market to obtain a full set.

LOCAL & GLOBAL TEDDY NEWS

The good, the bad and the cuddly!

Last month we invited you to join us in raising some much needed funds for RFS and WIRES by instead of taking your normal members discount you donated it to one of these worthy organisations to which we added a further 15% donation making a total of 20% of the retail price going to fire relief.

I heartfully thank all members who joined us in this fundraiser and I fully understand that many members had already given in so many ways and did not wish to participate in yet another fundraiser,
I know a lot of charities were seeking support and that members pockets are only so deep.
With the donated 5% “Discounts” from members and the extra 15% we added the totals raised were $115 for the RFS and $309.02 for Wires.
This was very much less than I had hoped we could raise but every little bit helps, so again thank you to all that donated your discounts.
A special thank you to Members Merv and Denise Rochester from the UK who have been watching the news and wanted to help, although they did not wish to buy a bear at this time they donated $200 AUD to be split between wires and RFS

CHARLIE BEAR SIGNING EVENT

Only 48 sleeps to go until we host this special Charlie Bear signing Event, have you RSVP’d yet to reserve your place?

Will and Charlie have announced their 15th Birthday Signing Event Schedule for their 2020 World Tour and Australia is fortunate to have 4 dates set aside for them to appear and meet with you.

Nana’s Teddies are pleased to advise that we will be hosting one of the four exclusive signing events for Australia.

In fact as one of Charlies largest retailers in Australia we will be hosting the only event in NSW

Our Event will be on Sunday the 26th April, that’s the day after Anzac Day which will be a long weekend allowing time for members who live further afield to travel to the event.
If you need overnight accommodation in the mountains here is a link to Blue Mountains Tourism who will be able to assist you with a list of local venues
https://www.bmcc.nsw.gov.au/visitor-information

The Event will be held between 2pm and 6pm, due to time constraints and our capacity to comfortably and safely fit people in we will sadly have to limit attendance to 100 members so it is essential that you RSVP with the number in your party to bears@teddys.com.au
Due to limited space and for the “quieter” comfort of all members we request that you leave the children at home, also please note we will not have room for any prams or strollers

RSVP NOW to ensure your place at this historic signing event
Further details will be announced as they are released but be
assured that there will be some surprises including a very
Exclusive Event Bear only available through our store.

NO OFFENSE INTENDED

I put a lot of time and effort into my newsletters to try and make them as informative as possible, lots of info about new bears and what is happening in the bear world, I also like to add a little light hearted humor but am always mindful of not offending anyone.
I received an email from a member last month who pointed out to me that my wording of a request about Charlie Bear arrivals caused her offense so I have modified the wording and appologise to any members who may have also been offended by the term “harass us”, I most certainly did not set out to upset anyone when I worded this nearly 5 years ago
(This section is a cut and paste in each months news)
Here is my reply to the lady I inadvertently offended, I publish this in the hope that it clarifies my intentions and as an apology to any who were offended. I have now changed to wording.

NO OFFENSE INTENDED

I put a lot of time and effort into my newsletters to try and make them as informative as possible, lots of info about new bears and what is happening in the bear world, I also like to add a little light hearted humor but am always mindful of not offending anyone.
I received an email from a member last month who pointed out to me that my wording of a request about Charlie Bear arrivals caused her offense so I have modified the wording and appologise to any members who may have also been offended by the term “harass us”, I most certainly did not set out to upset anyone when I worded this nearly 5 years ago
(This section is a cut and paste in each months news)
Here is my reply to the lady I inadvertently offended, I publish this in the hope that it clarifies my intentions and as an apology to any who were offended. I have now changed to wording.

Hi Sharon,
Firstly I apologise if my choice of words has caused you any offence, that was certainly not my intention.
The tongue in cheek request not to “Harrass Us” was not intended to stop members like yourself from following up on a pre-order but aimed at those that constantly demand updates sometimes 2-3 times a month and generally immediately after I send out a newsletter
I will try to word it differently however it is a hard one to get the importance of our request across so that members understand that if we have not been in contact it is because we do not have any info at hand relevant to their transaction, do you have any suggestions on how it could be better worded?
I do put a full list of what bears have arrived from Charlie Bears with the information that if your bears are not on this list then they have not arrived.
In spite of this each month when the newsletter goes out I am immediately inundated with emails about “where is my Bear” or “Do you know when my bear will arrive”, questions to which we do not have an answer.
With the Club membership now over 32,000 members and the newsletter being the main point of contact and information we are extremely busy in the days after it goes out so you can hopefully understand my frustration having to respond to lots of emails (some months I have had over 100) only to say what was already in the newsletter, that if a bear is not in the arrival list we do not have any information on when it will arrive.
I also state that we will be in touch with each member individually “when” their bears do arrive.
We have a good stock management system that constantly monitors our back orders and we confirm with Charlie Bears monthly that ALL the bears we have on back order are still on their lists so that no bears fall through the cracks
I do understand yours and other members frustration, especially when a bear is “long overdue” but despite us constantly “harassing” Charlie Bears to change their ways and give is more info on arrivals and production they will NOT bend on this so we have nothing to tell our members.
They are annoyed with me too as I am constantly trying to get arrival info for our members.
Again thank you for sharing how you feel and again if you can suggest a better way of getting my message across I would welcome your input
Regards Dave

NEW MATRYOSKAS HAVE ARRIVED

We have received another shipment of the very popular Matryoska Russian Nesting Dolls.

In this latest shipment we have some great and very different designs for you to choose from.

They include some more traditional Russian Flower styles and also some of the modern Pop designs including

Star Wars – Game of Thrones
The Beatles and other Pop Stars
Dogs – Cats – Wild Animals
Disney Princesses – Golliwogs
Fairy Tales – Star Trek
and many more………

To see all currently available designs follow
this link to our catalogue – click here

HELP US HELP THEM

Nana’s Teddies has a long history and commitment to helping out when disasters strike not only here at home but also internationally like when the huge Tsunami wiped out most of Banda Aceh and surrounding Indonesia.

With the help of our members and our suppliers we collected and donated 7305 bears and animals that were distributed directly to the arms of kids who had lost everything by the team from the Exodus Foundation, led by the Reverend Bill Crews.

At the same time disaster struck again here at home with the devastating bushfires that raged through the Ayre Peninsular in SA where over 100 homes were lost and hundreds of kids left with only the clothes they were wearing.
We sent 1155 bears and toys to Adelaide where we enlisted the help of The Salvation Army who handled the distribution in South Australia on our behalf with the assurance from Captain Mark Kop that all bears and toys would be given directly to the children and that none would go to the op shops.
It is very important to me and also to many who donated teddies that all of them go to providing comfort to the kids and not get lost in the charities fundraising efforts.

HOW YOU CAN HELP

Until the end of January we wish to invite you to be a part of our fundraising effort to assist the Brave Fire Fighters, the Families who have suffered losses and also the poor defenseless Animals compacted by the fires

All we ask of you is that for this month you opt to pass on taking your normal 5% Members Discount which we will pass on to the RFS or Wires with an additional 15% added by us making a huge 20% of the value of your purchase going to help fund these very worthy causes, you will only pay the original retail price for your purchase

All you need to do is order your bears as normal through our enquiry cart and add either of the following codes to the promo code box
If you wish to have your donation go to the RFS who have done so much to protect and assist families in their areas the use the code GIVE RFS

If you wish to have your donation go to WIRES who have assisted and helped relocate or get thousands of poor little creatures to veterinary help the use the code GIVE WIRES

Please Note: If you feel you have already given all you can or do not wish to participate in this fundraiser just enter your enquiry normally without any promo code and we will deduct your members discounts from your total as per normal

If you wish to have your donation go to the RFS who have done so much to protect and assist families in their areas we will be donating our proceeds directly to RFS Headquarters where they will distribute funds to the many brigades involved so that they can repair or replace vital equipment damaged or lost in the fires, sadly some brigades have had some vehicles completely destroyed.
If you wish to have your donation go to the RFS who have done so much to protect and assist families in their areas we will be donating our proceeds directly to RFS Headquarters where they will distribute funds to the many brigades involved so that they can repair or replace vital equipment damaged or lost in the fires, sadly some brigades have had some vehicles completely destroyed.

CHARLIE BEARS UPDATE

WOW – WHERE TO START

With the introduction of the new 2020 Charlie Bears ranges imminent and the announcement of the 2020 World Signing Tour there is a lot to be excited about this year.

As in previous years we as stockists are sworn to secrecy on the designs that are to come and any other details in the release until the official launch later this month.

Please be assured that we will have all the new bears on our website ready for you to pre-order as soon as Charlie presses to official GO Button for the release.
Will send out a special news blast when we are allowed to put this information live

GOODBYE 2019

As 2019 drew to a close we have less to report on bear arrivals as over 90% of designs have been produced in the quarter that they were planned for however like the best laid plans of Mice & Men some times things do not go exactly as planned.
Sometimes due to raw material delays or other factors outside Charlie Bears control some designs are held up and arrived a bit later than expected, but overall the new production and distribution system has resulted in more bears coming in on time.

Some plush designs we only receive an initial burst of a small number of our orders with the balance to follow.
The new system of only sending some of our back order to allow a much wider range each delivery is working out well however after filling members pre-orders some designs don’t make it to the shelves in the first delivery

The plush bears that have arrived recently are

dapperFraser – Alyssa – Billie
Bryce – Dan – Jill – Kelly
Levi – Wren – Dunk
Giggleswick – Snuggleability

ISABELLE MOHAIR DESIGNS

Most of the designs in the 2019 range have have now arrived and made many members very happy, quite a number of the new 2019 mohair designs did not make it onto the shelves as due to the reduced allocations this year most of our mohair designs sell out on pre-order well before they arrive and need to go straight out to their new homes.

2020 will be even more in demand as collectors are now aware that the mohair allocations to all stockists are reduced and it is imperitive to pre-order as soon as you get the release information or risk missing out altogether

Designs that have arrived since last newsletter are listed here and we still have stocks available of some of these designs, look in the catalogue to see what is available to adopt now

Lace Mouse – Blue Fairy
Opera – Timmy – Dapper
Garter Mouse

If you have pre-orders not appearing on this list please do not harass us about when they are coming as we do not know, we will advise you as soon as we get any information.

If you wish to look at any of the now hundreds of amazing designs currently available you can see them all in the following Charlie Bear categories…

IMPORTANT ANNOUNCEMENT – PRODUCT RECALL

Please note that all our members pre-orders for Sugar Plum Fairy were just about to leave the factory when this issue was discovered so sadly their arrival has been delayed as they needed to be remade
Please be patient, she is worth waiting for and we will get them to you as soon as we possibly can.

IMPORTANT REMINDER

Members 2019 Christmas Vouchers expire on the 31st January so if you have not already redeemed your
voucher don’t miss out on your massive savings, browse through our huge catalogue now to see what
hidden treasures are waiting to tempt you there

Will you be a winner in this month’s
$100 members draw?

We have another 4 x $25 Gift Certificates to win

You have to be in it to win it!!!!

Enter this months draw for your chance to win a $25 gift voucher by answering this simple question,

What are the two organisations we are supporting with this month’s fundraising?
You can find the answer in this newsletter.
E-mail your answer now and don’t forget your membership number.

Congratulations to last months winners

We have another 4 x $25 Gift Certificates to win
Members Super Draw $25 Gift Certificates winners are
Lorraine Baldwin – Prospect NSW
Debbie Hoberg – Sarina QLD
Janette Gentz – Flinders NSW
Erin King – Cowell SA
Regards and beary best wishes
Dave.

FOR THE BENEFIT OF OUR NEWER MEMBERS THAT HAVE JOINED
US RECENTLY I WILL CONTINUE TO REPEAT EACH MONTH THE
FOLLOWING INFORMATION ON MEMBERS DISCOUNTS AND BENEFITS

TEDDIES ON PARADE EVENTS

  • Events are held through out the year as special promotions or important happenings occur, we will always give you advance notice of these special events.
  • Teddies on Parade night events start at 7pm sharp and generally run till around 9pm but this depends on how much fun our members are having.
  • It is essential to RSVP so that we can organise catering and gifts
  • Our TEDDIES on PARADE nights are young children free events so that you and other members can relax and enjoy the bears and the company.
  • Well behaved teenagers are most welcome to attend.

So when we advertise an event why not mark your diary, RSVP and come along and have a relaxing fun night out with a great bunch of people that share your passion for collecting Teddies.

MEMBERS DISCOUNTS.


bb10068 – Muppets AnimalFor the benefit of members old and new I would like to clarify the importance of making it known to us when you are ordering that you are in fact a member, if you cant find your number we can look it up on our computer system for you.
As we have now over 32000 customers on our lists it is hard for us to keep track of every ones status so we ask your help in providing your membership number with all inquires and orders, this way we can ensure you get the discounts or specials you are entitled to as a member of our club.
YOUR MEMBERSHIP NUMBER IS DISPLAYED AT THE TOP OF EVERY NEWSLETTER
just above your name.

  • Your membership entitles you to a minimum of 5% off all regularly priced products that are not already reduced.
  • All prices in our on-line catalogue are our normal retail prices and members discounts will be deducted from these retail prices.
  • Discounts are not available for lay-bys as we incur additional costs in providing lay-by services.
  • Members discount also applies to Pre-orders placed with payment in full at the time of placing your orders.
  • Discounts do not apply to postage costs.
  • Special offers are made to members from time to time at up to 80% off retail, further discounts do not apply to these offers.
  • We always strive to offer our members the best possible value on all our teddy bears and other products, as such we are always happy to match or better any genuine advertised competitors prices. As it is impossible for us to monitor all available offers please bring it to our attention and we will see what we can do.

CHANGED E-MAIL ADDRESSES


Many members are changing their e-mail providers or going to broadband which changes their e-mail addresses.
It is imperative that you advise us of any change in your E-mail address if you wish to continue to receive your newsletters.
We would hate to lose contact with you.


I hope you enjoy this months news and all the additions to our on-line catalogue ranges, please check back frequently for new additions that will be uploaded as they arrive.
Regards and bear hugs from all of us,
Dave, Jan, Troy & the Bears.

Copyright Nana's Teddies & Toys 2002-2020.

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